Reviews

Anon,
4.8

21.08.2016

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Stayed at the Manor west hotel on a business trip. Everything is what you would expect from a modern hotel with very friendly staff. Well be back in Kerry in a few months and will definitely be staying at this hotel again.

Anon,
5.0

20.08.2016

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We stayed last week in a master suite and it was amazing. I informed staff in advance we were getting engaged that day and they couldn't have done any more to make it so fantastic and romantic. I couldn't fault anything every little detail was perfect from the rise petals on the bed to the chocolate strawberries in the living room along with the roses n petals in the jacuzzi bath. I'd like to say a big thank you to all the staff and we will definitely be returning soon.

Anon,
5.0

15.08.2016

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

4 wet bikers turned up..no laundry to dry our stuff...the guy on the front desk was awesome, provided us with heaters and the porters room...next morning everything was bone dry..great customer service and much appreciated..thank you

Anon,
5.0

06.08.2016

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Could not have asked for any more from your wonderful hotel and staff to make our holiday GREAT.

Anon,
5.0

18.07.2016

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

The staff, especially receptionists Brian and Sharon and Alan in the bar/restaurant, were fantastic. A wealth of knowledge and always time to talk